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Privacy policy.
This policy explains what Xpert Xpedite Games collects through xpertxpedite.com, why, and the choices you have. Effective October 2, 2026.
What we collect
- Orders: your name, email, optional phone number, shipping address (also used to calculate sales tax) and the items you bought.
- Payments: PayPal and JIM (our card processor) handle your payment details on their own secure pages. We never see or store your card number; we receive your name, email, shipping address and whether the payment went through.
- Contact form: your name, email and message.
- Order help tickets: your name, email, optional phone number, order number and a description of the issue.
- Your cart: kept in your own browser until you check out.
- Website analytics: pages viewed, the buttons and links you use, your approximate location (city level), device and browser type, and the site that referred you.
- Server logs: our hosting provider records IP addresses and request details to keep the site secure and running.
How we use it
- To take payment for, pack and ship your order, and to email you about it.
- To reply to your messages and resolve order help tickets.
- To understand which pages are useful and improve the website.
- We do not sell your information, and we do not use it for advertising profiles.
Cookies and analytics
- Google Analytics 4 sets cookies to measure visits and the actions listed above. You can block it with your browser's privacy settings or Google's Analytics opt-out add-on.
- Cloudflare Web Analytics measures page views without cookies and without tracking you across sites.
- PayPal sets its own cookies when its checkout buttons load on the cart page.
- Browsing the shop works normally with cookies and analytics blocked.
Who we share it with
- Service providers that run this store for us: Netlify (hosting, order and form storage), PayPal and JIM (payments), shipping carriers (your name and address, to deliver your order), Google (analytics and our business email) and Cloudflare (analytics). They process information on our behalf.
- Authorities, when the law requires it.
- No one else.
How long we keep it
- Order records are kept as needed for our business and tax records. Messages and tickets are kept while they're useful for helping you.
- Ask us to delete your information at any time and we will, unless we are required to keep it.
Your choices
- Ask what information we hold about you, have it corrected, or have it deleted.
- Children: purchases must be made by an adult. This website is not directed to children under 13 and we do not knowingly collect their information.
Contact us
Questions or requests about your information: email customersupport@xpertxpedite.com. Xpert Xpedite Games.
We may update this policy as the website changes. The effective date above shows the latest version.